Terms and conditions

Date of last update: 6 December 2017

Thank you for choosing Meet Play Love Pty Ltd (www.meetplaylove.com.au) (which will also be referred to as “we” or “us”).  We provide event ticket holders with the opportunity to out themselves out there and meet real people again!  By accessing and using our website and services, you agree to be bound by these terms.  If you do not agree with these terms, you must immediately cease use of the website and we ask that you please leave our website.  We reserve our right to amend these terms at any time, and without notice to you.  When we change these terms, we will also update the “Date of last update” at the top of this page.  It is your responsibility to ensure you are familiar with any changes.


You must be at least 18 years of age to access and use this website and our services.  We reserve the right to ask you for proof of age when attending one of our events.  If you refuse to show proof of age when asked, we will refuse your participation in any event and may ban you from attending future events.  In such case, you will not be entitled to a refund.


To attend a Meet Play Love event, you will be required to register and provide certain information such as your name, email address, age, gender and other details.  It is your responsibility to complete this information correctly.  If you are purchasing tickets for your friends, you will be required to register them and provide their information.  You cannot use your own details for your friend’s ticket.  You must make them aware of these terms and conditions.

Price & Payment

Tickets to any event held by us may be purchased through Eventbrite, with links available on our website and Facebook page.  The purchase price (which is stated in Australian dollars and inclusive of GST) is not refundable and must be paid in full and prior to the event taking place.  Your attendance at an event is not confirmed until your payment is received and you receive a confirmation email from us.  This confirmation email will contain all information you will require to attend and enjoy the event.

Guest Conduct

We want everyone that attends our events to enjoy themselves and hopefully meet that special someone.  That is why we have strict guidelines in place in regard to your conduct at our events.  We do not tolerate intoxication, aggression, negativity, foul language, racism, discrimination, verbal or sexual abuse, or physical violence.  If your behaviour is deemed inappropriate by a Meet Play Love host or venue staff, we reserve the right to refuse you entry or remove you from an event and ban you from any future events.  Venue security or police may be called.

If, for any reason, you feel uncomfortable at any event, you must immediately speak to a host and we will do our best to quickly resolve the issue.

Refunds & Transfers

We do not give refunds or transfers under any circumstances, including the following.

  • If you have purchased a ticket for an event and do a no-show, you are not allowed a refund or transfer (in any circumstances).
  • If you attend an event and refuse to show proof of age when asked, we will refuse your participation in the event and you will not receive a refund.
  • If you attend an event and are asked to leave because you act in an inappropriate manner, you will not receive a refund.
  • If you don’t like what you see and are dissatisfied with the people you meet at an event, you are not entitled to a refund.  Don’t forget, beauty is in the eye of the beholder!
  • We reserve our right to change venues.  If this happens, you are not entitled to a refund.

We understand, however, that your circumstances do change so if you would like to be considered for a refund or transfer, please contact us and we will do our best to resolve the issue.  Our decision on any refund or transfer is discretionary and final.

Cancellations & Postponements

Whilst we make every effort to ensure that all events proceed as planned, we may, if required, postpone an event for any reason before an event.

If we think that an event will not be up to our usual high standard (for example, when there is an unequal number of men and women, or there aren’t enough people overall), then we reserve the right to postpone the event.

If we reschedule the event for another date, we will notify you of the new date.

If this date is not convenient for you, you will be offered the opportunity to wait for the next suitable event.

In the rare circumstance where a new event is not possible, you will be refunded the ticket cost.


You make take photographs at our events and we encourage you to do so.  However, please ask for consent before taking a photo of someone else.  By attending any event, you agree that you may be photographed or filmed by Meet Play Love photographers, videographers and staff, and that we may use the photos and video footage on our website, social media accounts and other marketing material.  If you do not want to be photographed or filmed, please advise the photographer/videographer/staff member on the night at the event.


We are not a match making service.  We don’t screen people based on their looks, size, race, religion, social skills or social status.  In life, no matter where you go, you will meet all sorts of people.  If you don’t like a particular person, there is always someone else that will.  Be open minded and you might meet someone that you like that isn’t “your type”.  We don’t guarantee that you will meet “the one”.  Instead, we host events giving people the opportunity to meet organically.


We are not liable to you on any basis for any loss or damage you may suffer, either directly or indirectly, as a result of your attendance at or participation in any event. 

You are liable to us for any loss or damage you may cause as a result of your breaching these terms, negligence or omission.  For the avoidance of doubt, this includes property damage.


You may post your own personal reviews of our events so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights or otherwise injurious.  We reserve the right to remove or edit such content.  We have the right but are not obligated to monitor and edit or remove any review.

Privacy Policy

We are committed to protecting your personal information.  Please refer to our Privacy Policy which describes how we collect and manage your personal information.  By agreeing to and accepting these terms, you also agree to and accept the terms of our Privacy Policy.


Our website may provide links to other websites.  This is done for your convenience only.  We take no responsibility for the accuracy or currency of the information on those websites.  We do not endorse any information, goods or services referred to within those websites, and our provision of these links should not be construed as such.


From time to time, we may communicate with you via email or other methods of communication about our services, promotions and offers that may be of interest to you.  If you no longer want to receive marketing messages from us, you may unsubscribe by clicking the link at the bottom of our message.

Intellectual Property Rights

Unless otherwise stated, we are the owner of the copyright, trademark and other proprietary rights in this website and its content.  You are permitted to use the website, and download and print extracts from it, for personal use only.  Any other use, copying or reproduction of the website, or any part of it, is prohibited.


If any part of these terms is held to be illegal, invalid or unenforceable by a Court of law, the legality, validity and enforceability of the remaining parts will not be affected.


Any failure or delay by either party to enforce any provision of these terms will not be interpreted as a waiver of that party’s rights or remedies.

Applicable Law

These terms are governed and interpreted by the laws of New South Wales and Australia.  Any dispute arising from these terms shall be subject to the exclusive jurisdiction of the Court of New South Wales and Australia.